Full-Time | Associate Level | Rotational Shift | Arabic & English Preferred
Sales Supervisor Job Opening in KuwaitAre you passionate about automotive sales? Do you have a strong background in showroom operations and a drive to lead high-performing teams? We’re hiring a Sales Supervisor for a prominent automotive brand in Kuwait. This full-time position offers a dynamic environment, a supportive team, and the opportunity to grow in the automotive industry.
🛠️ Key Responsibilities
As a Sales Supervisor, you will lead showroom operations, drive sales, and ensure exceptional customer service while maintaining brand standards. Your role includes managing both operations and people, with a strong focus on the customer experience.
1. Operations Management
- Implement and align retail sales strategy with brand guidelines.
- Lead, train, and motivate the sales team to exceed KPIs and sales targets.
- Oversee showroom SOPs to ensure optimized processes.
- Conduct and confirm pre-delivery vehicle inspections as per brand standards.
- Manage vehicle handovers with high attention to brand distributor standards.
- Maintain the DMS system with real-time updates on stock and vehicle data.
- Monitor the sales pipeline and vehicle order flow for optimal inventory.
- Apply robust lead management and follow-up strategies.
- Hold regular team and one-on-one meetings for performance tracking.
- Generate periodic sales performance reports for upper management.
2. People Management
- Apply structured onboarding for all new hires per AMA standards.
- Set and review business and personal development targets for the sales team.
- Keep the team informed on new products, competitor offerings, and industry trends.
- Identify training needs and facilitate ongoing learning.
- Offer continuous coaching, feedback, and motivation.
- Promote HR policy compliance and ethical behavior.
3. Customer Relations
- Personally manage escalated customer interactions.
- Review and analyze customer feedback from surveys and sales analytics.
- Develop plans to address key customer concerns and pain points.
- Ensure service excellence aligned with the brand’s image.
- Launch customer lifecycle programs to enhance retention and loyalty.
🎓 Required Qualifications
| Requirement | Details |
|---|---|
| Education | Bachelor’s degree in Business Administration |
| Experience | 3–5 years in Automotive Sales |
| Languages | Arabic & English preferred |
| Location | Kuwait |
| Work Schedule | Rotational Shift (8:30 am–5:30 pm / 12:30 pm–8:30 pm) |
💼 Skills You’ll Need to Succeed
- Strong experience in high-volume automotive sales and showroom operations.
- Results-driven mindset with a proven track record of exceeding sales targets.
- Excellent leadership and team motivation skills.
- Interpersonal and customer handling excellence.
- Proficiency in Microsoft Office and dealership management software (CDK).
- Flexibility to work weekends and holidays when needed.
- Ability to adapt to a dynamic, fast-paced retail environment.
đź’° Salary & Benefits
| Compensation | Details |
|---|---|
| Salary Range | Competitive (Based on Experience) |
| Employment Type | Full-Time |
| Seniority Level | Associate |
| Additional Benefits | Training, Career Development, Team Incentives |
🤝 Why Join Us?
- Be part of a respected brand in the automotive industry.
- Work with a supportive leadership team that values your ideas and growth.
- Gain exposure to modern showroom operations and tech tools.
- Opportunity to lead a high-performing, passionate sales team.
- Make a real impact by driving revenue and enhancing customer satisfaction.
đź“© Apply Now!
If you’re ready to lead, inspire, and drive sales success in a fast-paced automotive environment, apply today and accelerate your career in Kuwait’s booming auto industry.